We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product.
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their orders and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact us through email. Specify your order number when writing to us.
Requests must reach to us within 15 days from service activation date. Only new / fresh orders are eligible for cancellation. Renewal / repeat orders are not eligible for cancellation. Orders can be cancelled only before any physical supplies are shipped.
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
If you have any questions concerning our Refund and Cancellation Policy, please contact Suryashi Media Enterprises Office address which is mentioned in our website. (www.suryashienterprises.com)